University of Birmingham

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Sources of help

There are a wide range of support and advice services available to students, many of which provide free support.

University support services

For a full list of university support services, from changing course to accommodation and counselling see the university support services page

Immigration and visa advice

UKCISA (UK council for international student affairs)

An independent organisation which promotes and seeks to protect the interests of students from other countries studying in the UK.  Provides very useful information on key immigration issues through their website and telephone advice line:

  • Website: www.ukcisa.org.uk
  • Telephone advice line: 020 7107 9922
  • Monday to Friday 1300-1600 hours (UK time)
UK Border Agency (Home Office)

Information on UK  immigration rules and regulations, as well as application forms for various visa extension categories, including students, work permits and various other immigration applications.

Asylum & Immigration Tribunal

The Asylum and Immigration Tribunal hears and decides appeals against decisions made by the Home Office in matters of asylum, immigration and nationality. Their website contains the information needed to pursue an appeal to the Tribunal.

Immigration solicitors

Immigration solicitors can usually help with a wide range of queries from marriage, appeals and invalid applications.  You should make sure that you clearly understand the prices the solicitor will charge.  To find a solicitor you can use the the Law Society

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Academic support

English for International Students Unit (EISU)

The English for International Students Unit (EISU) provides English language support to international students and visiting scholars at the University of Birmingham. They offer lunchtime classes and individual appointments.

Please visit their website for details about courses available, support offered and contact details.

Advice and Representation Centre (ARC)

Advisors at the ARC provide information, support and representation on academic, finance, housing and consumer issues.

Learning Support, Counselling and Guidance

The Learning Support, Counselling and Guidance teams are here to offer you practical and emotional support throughout your time at the University.

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Employment

Careers and Employability Centre

You can talk to staff, and use reference material and take-away literature to help you with your career planning.

Jobzone

Operate as a free job information service providing details of local vacancies.

UK Council for International student Affairs (UKCISA)

An independent organisation which promotes and seeks to protect the interests of students from other countries studying in the UK.  The website provides information on international students and work, both during and after studying.

UK Border Agency

Information on working in the UK, including immigration rules and regulations and application forms.

Inland revenue

For information relating to Tax and National Insurance.

Advisory, Conciliation and Arbitration Service (ACAS)

Provides up-to-date information and independent advice to solve employment problems.

  • Tel: 08457 474747
  • Website: www.acas.org.uk
  • Location: ACAS, Warwick House, 6 Highfield Road, Edgbaston, Birmingham, B15 3ED

Citizens Advice Bureau (CAB)

Can provide advice and guidance on employment-related problems.

  • Website: www.citizensadvice.org.uk
  • Location: CAB, Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham, West Midlands, B4 6TF

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Finance

If you are facing financial problems you should arrange to speak with an ISAS advisor.

Student Funding Office

The Student Funding Office can provide details of scholarships available to International students.

Advice and Representation Centre (ARC)

Advisors at the ARC provide information, support and representation on academic, finance, housing and consumer issues.

British Council

The British council website provides useful information on how to fund your studies.

Citizens Advice Bureau (CAB)

Can provide advice and guidance on debt problems and county court orders.

  • Website: www.citizensadvice.org.uk
  • Location: CAB, Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham, West Midlands, B4 6TF

Educational Grants Advisory Service (EGAS)

The Educational Grants Advisory Service (EGAS) offers guidance and advice on funding for those studying in post-16 education in the UK.

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Housing

Housing Services

For enquiries regarding University accommodation and finding private accommodation.

Advice and Representation Centre (ARC)

Advisors at the ARC provide information, support and representation on academic, finance, housing and consumer issues.

Birmingham City Council Housing Department

Birmingham council has a Private Tenancy Team who can help you with any housing problems that you have. They also have an Environmental Health Department, which deals with health and safety issues.

Shelter

This organisation provides free advice regarding any housing problems that you may have. You can visit them in person or see their website for detailed information on various housing issues. They also have a free advice line where you can get advice on housing issues.

  • Tel: 0808 800 4444
  • Website: www.shelter.org.uk
  • Location: Room 30, 2nd Floor, Ruskin Building, 191 Corporation Street, Birmingham

Citizens Advice Bureau

This organisation provides free advice regarding any housing problems that you may have. You can visit them in person or see their website for detailed information on various housing issues.

  • Website: www.citizensadvice.org.uk
  • Location: CAB, Ground Floor, Gazette Buildings, 168 Corporation Street, Birmingham, West Midlands, B4 6TF

Burglary Reduction Project (Selly Oak)

Free evaluation of the security of your home and advise on additional security measures that can be taken.You should get permission from your landlord or agent before having any work carried out.

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Travel

Buses

Traveline

Coaches

National Express & Flightlink Coaches

Megabus

Trains

National Rail

Eurostar

  • Website: www.eurostar.com
  • (from France) tel: 0170 706099
  • (from Belgium) tel: 02 4006776
  • (from elsewhere) tel: +44 1777 777879

Taxis

TAO Taxis (Birmingham black cabs)

  • Tel: 0121 427 8888

Airport websites

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