Before your ID card can be produced, you must complete your online registration in the Student Portal.
How you get your ID card will depend largely upon when your course begins and what type of student you are. You may need to request that yours is prepared.
UK students (full time)
For UK students registered on a full-time course.
UK students (part-time and distance learners)
For students studying part-time or on a distance education course.
EU and International students
For EU and International students studying on campus.
You should let us know as soon as you realise that your ID card is missing.
Replacement cards cost £10.00 and can be obtained by visiting the Enquiry Services Counter in Aston Webb building. However, there are instances when we can replace your ID card free of charge, if for example your card was stolen and you can provide a crime reference number. Please see the links below for full details:
Lost ID card
If you cannot find your ID card and need to order a replacement.
Stolen ID card
If your card has been stolen and you have a crime reference number.
Expired ID card
If the information on your ID card is incorrect or out of date.
Damaged ID card
If you ID card has been subject to accidental damage.
If you are unable to find the information that you're searching for on our site, you can log a call with an Enquiry Officer who will be able to answer your questions.
Contact us online
You can order your new ID card online if you are not a campus-based student.