Information entrusted to Careers & Employability Centre staff will be treated as confidential within the Careers & Employability Centre and will not be used for purposes other than those for which it was gathered, without the express consent of the client. Randomised, anonymised or statistical information, which does not identify an individual directly and which cannot reasonably be used to determine identity, is not confidential.

A client will be consulted and must give express consent before any disclosure of confidential information that identifies them to outside parties and other university services. Employees and Staff will respect decisions made by clients about disclosure of confidential information and undertake to communicate effectively with clients to help them understand the implications of any decision not to disclose.

In exceptional circumstances the Director of the Careers & Employability Centre may have to disclose confidential information to external parties without the student’s consent.  This may occur:  

• Where a student is assessed as being ‘at risk’ to themselves or to others and in the rare event that they are unwilling or unable to take appropriate action themselves.
• Where a member of staff would be in violation of the implied terms and conditions of their employment to ensure a duty of care to students and employees of the University.
• Where a member of staff would be liable to disciplinary action or court procedure if the information was not disclosed.

For full details of the information we gather and use about clients, please ask to see our Client Records Policy.

These provisions are in line with and subject to the University’s data protection policy, which outlines some important exceptions.